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Hosted Fax

  By: Yesenia Villagran, Project Manager Hosted Fax is a solution that we have been rolling out to many of our customers as it’s incredibly easy to send and receive faxes either using a web-based portal, or through your email, and is much more cost-effective than traditional POTS lines. This solution can work for you regardless of whether you’re using a hosted, on-premise, or even a competitor’s voice product. Existing phone numbers can be ported into our Hosted Fax solution, and new numbers can be requested as well. Below are the instructions on how to use the Hosted Fax solution via the portal or Outlook: User Login: Using your Browser type in the URL address below. URL: http://portal.myhostedfax.com Your username and password will be sent to you in an e-mail. The e-mail will look like this below. Hello, Please find your fax account login credentials below: Username: NEW USER Password: ^wxTir8rg2z(s You will need to provide these credentials...
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The CCC Process Through the Eyes of a Project Manager Kevin Jermyn, Sr. Project Manager Originally shared June 12, 2018 CCC Technologies successful upgrades/Migrations in the Avaya CM world all start with developing a project plan with emphasis on minimum risk to customer and end user. To start, CCC Account Executives and Design Engineers engage the Project Manager, Lead Engineer, and the VP of operations once the design and customer needs are realized and developed.  We collaborate with design changes to maximize flexibility and minimize risk, which allows for less down time for the customer.  Most designs will end up with new equipment or the customer moving to a virtual environment; some with a mix of both. Once a project is in house, the PM and Engineer discuss deploying the solution. We look at multiple sites or single sites with the same savvy. Whether new servers or virtual servers, the key is to stand up the new servers/gateways with the existing env...
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